This document applies to all managed tuition arrangements and is shared with both tutors and clients.
Ash Tutors provides a managed tuition service, coordinating setup, continuity, and support while tuition is active.
Tutors are self-employed professionals responsible for lesson delivery, planning, and professional conduct.
Clients support consistency, communicate promptly, and provide a suitable learning environment.
Lessons are typically weekly and one hour in length unless otherwise agreed.
A rescheduling-first approach applies. Reasonable notice should be given where changes are needed.
Tutors and clients communicate directly on lesson matters. Ash Tutors remains available for support if required.
Extended breaks may result in loss of a tutor slot.
If tuition ends or the managed service is stepped away from, Ash Tutors’ responsibility ends and will be confirmed in writing.
All parties are expected to communicate respectfully and raise issues early.