Ash Tutors – Roles & Expectations

This document applies to all managed tuition arrangements and is shared with both tutors and clients.

1. Role of Ash Tutors

Ash Tutors provides a managed tuition service, coordinating setup, continuity, and support while tuition is active.

2. Role of the tutor

Tutors are self-employed professionals responsible for lesson delivery, planning, and professional conduct.

3. Role of the client

Clients support consistency, communicate promptly, and provide a suitable learning environment.

4. Lesson structure

Lessons are typically weekly and one hour in length unless otherwise agreed.

5. Scheduling and rescheduling

A rescheduling-first approach applies. Reasonable notice should be given where changes are needed.

6. Communication

Tutors and clients communicate directly on lesson matters. Ash Tutors remains available for support if required.

7. Holidays and breaks

Extended breaks may result in loss of a tutor slot.

8. Ending tuition

If tuition ends or the managed service is stepped away from, Ash Tutors’ responsibility ends and will be confirmed in writing.

9. General expectations

All parties are expected to communicate respectfully and raise issues early.